Terms And Condition
Booking Terms & Condition:
Manakamana Treks and Expedition Pvt. Ltd, is established under the act of Nepal Government. We operate Trek and tour in Nepal, Tibet and Bhutan. We accept your bookings following terms and conditions.
1. Acceptance of booking:
We accept your booking by written email, letter or other any convenient mailing system. When we have confirmed your booking of any tour, a valid passport copy is required at the time of tour booking.
2. Deposit requirement:
30% of total tour cost should bepaid for the necessary reservation with including flight, permit and hotel booking, etc.
3. Confirmation voucher:
When trip advance amount receive from you, we send you final confirmation voucher by convenient mail.
4. Balance payment:
The final payment needs to be made 60 days in advance. If anyone does not make the full payment prior to commence trip, we reserve right to cancel the trip.
5. Travel Insurance:
Travel insurance can be made by clients. We suggest that clients insured themselves against a comprehensive claim policy. In the insurance policy, it should be covered adequate protection for the entire tour duration such as medical expenses, personal injury, accidents, repatriation expenses, helicopter evacuation, loss of goods, etc.
6. Passport and visa:
you should carry a valid passport with obtained all of the appropriate visas and all the necessary documents to entry countries which you will visit during your trip. Your passport must be valid more than 06 months beyond the duration of the trip.
7. Photographs:
We suggest you to carry at least six copies passport size photographs.
8. Guaranteed trip departure:
Our Trek and tours are guaranteed to depart once they have one fully paid, if we can have very small groups, even a single person.
9. Late-Booking:
For any bookings can be accepted within 10 days prior to commence tour. If there is required any other additional charges, it must be paid by clients.
10. Guide/ staff:
While operating any kinds of tours, we prefer local guide and proters will be in our team because it creates employment opportunity among local groups. We encourage our groups to buy the local products produced by the local community than any other product. And we also focus on using the local, restaurant, coffee shop established by the local community.
11. Changes by client:
If you wish to make any changes on your confirmed tour plan, you should have to inform us in written as soon as possible. We are glad to assist you in this subject, if it is possible.
Tour cancellation Policy:
1. General Policy
- All cancellation requests must be submitted in writing.
- Cancellations will be effective on the date the written notice is received.
2. Cancellation Fees
More than 60 days before departure: 10% of the total booking amount
30-59 days before departure: 25% of the total booking amount.
15-29 days before departure: 50% of the total booking amount.
7-14 days before departure: 75% of the total booking amount.
Less than 7 days before departure: No refund.
3. Non-Refundable Components
Certain components of the trip, such as non-refundable flights, hotel reservations, and special excursions, may not be refundable. These will be clearly indicated at the time of booking and will be subject to the policies of the respective service providers.
4. Force Majeure
In the event of unforeseen circumstances such as natural disasters, acts of terrorism, or other significant events beyond our control, we reserve the right to modify or cancel travel arrangements. In such cases, we will endeavor to offer alternative arrangements or a partial refund, subject to the policies of our suppliers.
5. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover trip cancellations, interruptions, and other unforeseen circumstances. Manakamana Trek is not responsible for any costs or losses incurred due to cancellations.
" Covid -19 Any bookings placed from the March 15th 2020 that are subsequently effected by covid -19 or similar pandemic leding to the cancellation of trips. we will offer all the participants credit voucher for future tours before December 31 2026"
"You keep the money you paid as a credit as an alternative to cancelling your existing booking (which may trigger cancellation costs according to Manakamana Treks & Expedition P. Ltd.’s Terms & Conditions)."
13. Risk and Liabilities:
We are assured you to make your trip very smooth and pleasant. However, entire tours in Nepal, Bhutan and Tibet are conducted strictly under the rules and regulation.
Manakmana treks and Expedition Pvt. Ltd. or its agents shall not be responsible for any changes in the itinerary due to unforeseen circumstances such as government restriction, land slide, road blockage, flood, snow, natural disaster and political unrest, cancellation the flight due to bad weather and technical problems, delay, sickness, accident, etc. Any additional expenses arising, it must be borne by client on the spot.
